Procedures are used by supervisors, industrial engineers, or the individual worker. Procedures describe the process at a higher level and maybe in a binder. They depict a repetitive task or process. In manufacturing, procedures describe a series of steps or tasks and contain work instructions. In general, procedures describe what to do, when to do something, and who does it.
But, while the content may provide precise descriptions, the descriptions may change more frequently. Procedures are more likely to be required to support internal policies. Consider whether there is a need for clear guidance regarding how the policy will be implemented and by whom. Who will be responsible for developing these procedures?
When will this be done? What will be the processes for consultation, approval and implementation? How will the policy be communicated and to whom? Is training required to support the implementation among staff and volunteers? Should the organisation produce a press release for external policy positions? What monitoring and reporting systems are in place to ensure that the policy is implemented and to assess usage and responses?
On what basis and when will the policy be reviewed and revised if necessary? Policies and procedures typically stem from the company vision and objectives, which are usually formed in strategic management meetings at the top level of the organization.
In some organizations, department managers also develop department-specific policies and procedures based on the nature of the work tasks. Human resources professionals often play a role in developing and formalizing company policies and procedures, especially in larger small businesses.
This is part of why HR directors often participate as part of the company executive management team in strategy and planning meetings. Employers within these environments may have specific policies regarding the sharing of patient information and medical facility security. For example, a hospital may have a policy that dictates doctors and nurses may never share protected health information with anyone unless the information relates to certain exceptions.
Here are a couple of tips for creating policies and procedures documents:. Focus on safety: Focusing on safety within these documents can decrease liability and ensure employees have specific procedures to follow in order to ensure their safety. For example, you may include a policy that employees cannot use any open flames while within 50 feet of the organization's facility.
Use examples and templates: Many organizations have well-established policies and procedures documents you may use to create your own. You may focus on using templates or examples from organizations that are in similar industries. Find jobs. Company reviews. Find salaries. Upload your resume. Sign in. Career Development. What are policies and procedures? Who creates policies and procedures? Senior-level management teams. Policy management teams.
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