This paper also asked the CMA to examine the impact of price matching, whereby supermarkets compare their own prices with their competitors and, in some cases, offer to reimburse customers if the products they bought could have been bought elsewhere at a lower price. This annex to the super-complaint on misleading price practices highlights findings from various Which? Misleading pricing practices - Which? We also use cookies set by other sites to help us deliver content from their services.
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The features of a market may refer to:. Only bodies designated by the Secretary of State for Business, Innovation and Skills under section 11 5 EA02 can make a super-complaint. You can find out more or opt-out from some cookies.
Citizens Advice is calling on the Competition and Markets Authority to tackle the loyalty penalty in essential markets and protect people from being ripped off. Read our super-complaint here [ 0. Across essential services, people are being penalised for their loyalty - from mobile and broadband, to financial services. Huge numbers of customers are on uncompetitive deals, paying far more for a service than a new customer would. There are clear reasons why this penalty should be tackled:.
A super-complaint can be made by certain consumer organisations, requiring regulators to investigate markets or market practices that they think are significantly harming the interests of consumers. Our super-complaint will require the CMA to complete a thorough investigation into the loyalty penalty in essential markets and take appropriate action following the result.
Police super-complaints: Police response to BAME victims of sexual abuse super complaint added to eligible for investigation list. A super-complaint has been added to the collection documents under investigation group The Heading "Super-complaints being assessed" has been removed at the request of the super-complaints team.
Super complaint received from Liberty and Southall Black Sisters. To help us improve GOV. It will take only 2 minutes to fill in. Cookies on GOV. UK We use some essential cookies to make this website work. Accept additional cookies Reject additional cookies View cookies. Hide this message.
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